COVID-19: Affected Events and Venue Guidelines
Throughout the COVID-19 pandemic the Reilly Arts Center has closely followed all public health guidelines as they evolve. The health of our community, patrons, staff, and artists continues to remain our top priority. Please see below for our current health and safety policy. For the status of affected performance, please click here.
At this time, our venue does not require the use of masks, proof of a negative test, or vaccine for entry. However, some artists may have additional audience requirements as a condition for their performance. It is the Reilly’s mission to provide our community with access to as many high-quality arts and entertainment opportunities as possible. In the cases where an artist has requirements that are beyond the Reilly’s house policy, those requirements will be stated clearly on the event page, ticket purchasing site and any ticket confirmation Emails. It is our belief that our patrons should have the choice to support the performances that they want to support, and it is our goal to provide as many choices as possible.
Reilly Arts Center business hours:
The Reilly Arts Center box office hours are Tuesday-Friday, 10 AM-2 PM. You can always Email the Reilly Arts Center box office at firstname.lastname@example.org or call 352-351-1606. If you don’t immediately speak with someone, please be sure to leave a message with your contact information and someone will return your call.
The following events and performances have been postponed:
Thursday, December 2: The Wood Brothers: Additional audience requirements as a condition of the artist’s performance
Monday, December 20: Chris Thile and Aoife O’Donovan: Additional audience requirements as a condition of the artist’s performance
Thursday, April 23: 10,000 Maniacs – Postponed to February 25, 2022
Friday, February 12: Béla Fleck and Abigail Washburn – Postponed to April 22, 2022
Friday, March 26, 2021: Lee Ann Womack – Postponed to January 21, 2022
Monday, March 29, 2021: An Evening with Kenny G – Postponed to April 4, 2022
Friday, April 2, 2021: Chris Botti – Postponed to March 10, 2022
Friday, April 9, 2021: Kevin Nealon – Postponed to March 11, 2022
Performances pending reschedule date:
The following performances are set to be rescheduled. The Reilly Arts Center is working closely with artist management to secure the new date and will be in touch via Email or phone with updates.
Art Garfunkel (originally scheduled for March 15, 2020) – Postponed to TBD
Marilyn McCoo and Billy Davis Jr. (originally scheduled for March 28, 2020): – Postponed to TBD
What to do with your tickets:
If a performance you have tickets for has been postponed:
Hold on to your tickets for now. More details will be coming when we confirm the new date!
If a performance you have tickets for has been canceled:
- Consider donating your ticket back to the Reilly Arts Center, which will help the Reilly continue to be a strong venue for Ocala’s future!
- Exchange your ticket for a future event
- Receive a gift card for the value amount of your ticket(s)
- Receive a refund
Contact our box office at email@example.com to let us know what you would like to do with your tickets. You may call us, but please know that Email will be the best way to exchange or refund your tickets due to the high call volume at our box office. In your Email request to us, please include:
- Name of purchaser
- Canceled Event
- Whether you would like to donate your ticket value back to the Reilly, exchange your ticket to another event (and the event you’d like to exchange them to, receive credit for a future show, or receive a refund.
- Your mailing address.
*** For all canceled events: Please submit your request for Reilly credit, exchanges, or refunds within 30 days of the cancelled event. If we do not hear from you, the value of your ticket will be donated back to the Reilly Arts Center! Thank you for your support and stay safe! ***
The 2020-2021 Season of the Ocala Symphony Orchestra
The Ocala Symphony Orchestra made the difficult decision to shift the scheduled 2020-2021 subscription series to the 2021-2022 concert season.
About Your Tickets
1) You already purchased tickets for the 2020-2021 Subscription Season:
- Apply your tickets to the 2021-2022 season so you are automatically locked in.
- Request a full refund.
- Donate the value of your tickets back to the Ocala Symphony Orchestra.
2) I am a subscriber and I have not renewed for the 2020-2021 Season:
The Reilly will hold your seats for the 2021-2022 season until Nov. 1, 2021. You can also go ahead and renew and we will automatically apply it to our 2021-2022 season.
3) I am not a subscriber, and have not purchased any tickets:
You are welcome to secure your Season Subscription tickets now and they will be applied to the 2021-2022 season which begins in November 2021.
For information and resources on getting tested, please visit the Florida Department of Health website for Marion County at http://marion.floridahealth.gov/programs-and-services/infectious-disease-services/COVID-19/testing.html. You can also learn more about drive-thru testing locations https://covidtestfl.org/locations/.